SkyHive Jobs
Solutions Engineer
hybrid
Dublin, Remote, IE .
full-time . April 9, 2024
Dublin, Remote, IE .
full-time . April 9, 2024
Description
About SkyHive
The future of work is about moving from jobs to skills. At SkyHive, we are on a mission to organize the world's workforce data to enable the reskilling required for a more efficient global economy. We have built the only AI-based workforce management platform that deepens our customers’ understanding of labor markets, workforces, and individuals, enabling new ways of acquiring, developing, and retaining talent. We illuminate reskilling journeys and enable our customers to create a capable and future-proof workforce that closes their skill gaps with speed and efficiency.
SkyHive has been recognized as a global leader in AI-based workforce management by the World Economic Forum, Accenture, Gartner, Forbes, Startup Grind, and C100.
About the Role
The Solutions Engineer is a technical expert with strong customer-facing experience and is responsible for leading clients through the Solutioning process, resolving technical complexities. This role is critical to understanding and interpreting client needs to a focused scope that can be implemented by the Technology team. A successful applicant should have excellent client-facing capabilities as well as strong technical and integration experience.
What You Will Do
- Aid in Identifying the scope of the work to help qualify and close deals from a technical requirements perspective for the Sales team and development partners/agencies
- Engage with enterprise clients through requirements discovery and strategic consulting sessions to capture functional and technical requirements and determine the critical client use cases and key value drivers
- Create customized product demos and proof of concepts for use during on-site or virtual client demonstrations
- Capture functional and technical requirements for complex technical integrations between SkyHive and client systems and submit those requirements to the Integrations team.
- Become an expert on SkyHive’s application ecosystem and API or flat file-based integrations
- Ensure that you fully understand the scope and customizations of the project to effectively pass on that knowledge to the Project Manager and set the delivery team up for success
- Align with the Product Team and Technology team on future roadmap and share feedback on released features and client trends
- Mentor and coach the sales team on technical aspects of SkyHive
What You Will Bring
- 5+ years of solutions engineering in a customer-facing capacity
- 3+ years of technical integration experience
- Prior experience in pre-sales solutions engineering or consulting
- Experience working on scoping and defining complex integrations
- Solid understanding of Cloud-based technologies and SaaS fundamentals
- Strong API knowledge (REST) for enterprise integrations
- A powerful client presence with confidence in handling executive-level conversations
- Great troubleshooting, data, and analytical skills combined with the desire to tackle challenges head-on
What We Offer
- Competitive compensation
- Stock Options
- Unlimited vacation, paid holidays, and birthday leave!
- Comprehensive health benefits package
- Retirement savings with employer match
- Paid & unpaid volunteer time off
- Opportunity to get your foot in the door of a fast-growing tech company
- Collaborative team environment
- Professional development assistance program
- Social Impact Organization with Certified B-Corp Status
- Opportunity to explore other departments as training and career continues
What You Can Expect
All SkyHivers are rewarded with a truly unique professional experience. We work hard and are passionate about our mission and our customers. We support each other and work in a highly collaborative, engaging environment to make a positive impact on the world. We encourage you to reach out to any SkyHive employee to hear their experiences first-hand. We hold ourselves accountable for helping you reach your career goals in a truly supportive environment, valuing diversity in all its forms. We love adding new perspectives and appreciate those who ask questions to challenge assumptions, explore new directions, and improve what we have already built. People evolve and so do companies - we reflect this in how we assemble and grow our team. We support an environment in which every person can bring their full, authentic selves to work.
Equal Opportunity
SkyHive is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace. We believe that a successful organization is one that celebrates its employees for who they are, who they love and the unique lens through which they experience the world. SkyHive does not discriminate based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or other legally protected status. We understand that our differences make us better. They empower us to learn from each other, lean on each other, and create a product and community that models the behavior we hope to see in others.
If you need reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, contact us at people@skyhive.io and describe the specific accommodation requested for a disability-related limitation.